Davis Lake Community Association - Frequently Asked Questions

If you are not sure who to ask... go to the Feedback page to submit a question. It will be forwarded by our Community Property Manager to the correct persons.
Contact Davis Lake's Property Management Company, Cedar Management Group 704-644-8808 for questions about Davis Lake common property, individual home owner property management issues, or non-compliance issues.
- General Community questions: Paul Greiner or Tracey Hines: pgreiner@cedarmanagementgroup.com
  thines@cedarmanagementgroup.com
- ARC application questions: arc@cedarmanagementgroup.com
- Compliance and/or violation issues use: violations@cedarmanagementgroup.com
- Community maintenance questions use: maintenance@cedarmanagementgroup.com
- Billing questions send email to accounting@cedarmanagementgroup.com
- Community Support Manager: Robert Ervin
  support@cedarmanagementgroup.com
All emails to the above addresses should identify the senders’ name, community name, and address if applicable.
E -mail an individual DLCA Board member List of Current Board Members or E-Mail the entire DLCA Board at dlca@davislake.org
Contact the ARC (Architectural Review Committee) for changes to YOUR home's exterior, architectural changes and landscaping changes. Visit the ARC webpage for more information or e-mail the members arc@davislake.org
For questions related to neighborhood events and activities, pool, tennis courts, clubhouse and other facilities, call, visit or e-mail our Community Director and Facilities Manager (Position currently vacant). 9000 Davis Lake Parkway, Charlotte NC 28269, 704-596-6958 club@davislake.org
For questions about Neighborhood Watch Programs or other general safety concerns, contact the Safety and Security Committee at nw@davislake.org. This DOES NOT replace our local police force. Call them first at 911 to report crimes.
Contact the Webmaster - webmaster@davislake.org
Contact the Communique Editor - communique@davislake.org

Answers

1. What do my association dues do for me?
The Davis Lake Community Association Quarterly assessment (dues) are $139 per quarter as of 10/06. They are used for maintenance of the common grounds and projects as deemed necessary by the DLCA Board. All dues paying DLCA property owners will be able to use the Swim and Tennis facilities at no additional cost.
You will receive an invoice during the month preceding when the payment is due. You have 30 days to pay the bill or a late fee of $25 will be placed on your bill. Please be prompt with your payments. The DLCA Visions and Goals gives an overview of how the dues are used. Additionally, you may come to the Davis Lake Community Association Meetings for more financial details and decision making. See the Calendar of Events for future DLCA meeting dates. For dues and billing questions, contact accounting@cedarmanagementgroup.com

1.a What are my payment method options for dues payments? DLCA residents and Club members can choose one of four electronic payment services to pay any indebtedness to the DLCA. The four different options to choose from are:

Utilize your own Financial Institutions’ Electronic Bill Pay service
Create an Electronic check through the internet on our "Easy Draft" system (two options to choose from “One time Payment” and “Recurring Payment”)
Utilize the Automated Clearing House (ACH) pre-approved recurring payment
Mail a paper check to CAM. After June 1, 2008 to Cedar Management Group

For more information about delinquent payments and our collection policy, Davis Lake Property Owners can visit www.davislake.org/membersonly/ and look under the "policies" section.

2. If I want to make improvements (e.g. landscaping, fences, decks, additions, new house colors, satellite dishes etc. to my home or property what do I need to do?
Davis Lake has an Architectural Review Committee (DLARC). The DLARC provides guidelines to assist the homeowner in researching what is allowed or not allowed in Davis Lake, based on the Homeowners Covenants (Declaration of Rights, Restrictions, Affirmative Obligations and Conditions Applicable To All Property in Davis Lake) that all Davis Lake homeowners are given at the time of their house closing. The Declaration of Covenants, requires that all homeowners MUST submit for approval to the ARC ALL proposed exterior additions or alterations to their house or lot. All written homeowner requests must be on the “ARC Application for Change or Addition” (MS Word or PDF). This application is then submitted to the DLARC for review. It CANNOT be submitted via email since an original signature is required. The DLARC members will physically visit the site, and then make a decision on the requested changes. Homeowners are then notified in writing of all DLARC decisions within 45 days. For further assistance, please contact the Davis Lake ARC. (arc@davislake.org) Your message will go to all of the current ARC members. Please put your neighborhood or your property address (such as "Deer Cross" or 123 Poplar Grove Dr.) in the subject line of your message to help alert the proper ARC member to respond to your message.

3. Can I put up a satellite dish, antenna or radio tower?
All satellite dishes require ARC approval. If approval is given, satellite dishes must be 24" in diameter or smaller and may not be visible from the street. Antennas and radio towers are not permitted per Davis Lake covenants and restrictions (see #2 above).

4. What if I want to plant in the common area adjacent to my property?
The common area belongs to the Davis Lake Community Association. We greatly appreciate homeowners that want to plant in the common area. However, before any changes are made, all written requests must be submitted to the Davis Lake Architectural Review Committee (DLARC) using the “ARC Application for Change or Addition” (MS Word or PDF). The DLARC cannot approve landscaping additions that will restrict residents’ use of the Davis Lake common areas.

5. Can I put a swing set in the common area adjacent to my property?
NO! Due to insurance issues, the swing set has to be on the homeowner's property, not on Association property. You must move the swing set onto your property immediately.

6. Can I place signs in my yard or on the parkway?
Advertising or announcement signs of any type are prohibited on the parkway unless first approved by the Davis Lake Community Association Board. The only sign that does not require approval is one "For Sale" sign. If contractors wish to advertise their work they can apply for an ad in the Communiqué.

7. Who do I contact if I have a complaint?
You have several options depending on the concern:
1. Contact Davis Lake's Property Management Company, Cedar Management Group 704-644-8808 for questions about Davis Lake common property, individual home owner property management issues, or non-compliance issues.
2. Go to the Feedback page and submit your complaint.
3 . Call, write, visit or e-mail DLCA Club House, at 9000 Davis Lake Parkway, Charlotte NC 28269, 704-596-6958 club@davislake.org to discuss your concern with staff.
3. Call a Davis Lake Community Association Board member. Current Board Members

8. How do I get a new mailbox? How do I just get a new mailbox post? How do I get a nameplate for my mailbox? Can I change and get a different mailbox?
The neighborhood covenants require that all mailboxes and posts remain the same with regard to size, color, shape and appearance. The specifications are now located on our website in PDF printable format.

You may obtain the covenant-specified large black mailbox at ACE hardware, Lowe's or Home Depot for about $25 - $30. The help individual residents to meet all of the mailbox specs as required, the DLCA board has contracted with 2 vendors. These vendors will help you maintain your mailbox by following the approved Mailbox specs. More details on Mailboxes in Davis Lake

9. How do I run for the Board of the Davis Lake Homeowner Association?In the October Communiqué Newsletter there will be a request for new DLCA Board Member nominations. Online Application Form The application requests that nominees fill out a brief biography and a statement about why they want to serve on the Board. This biography will be placed on this website to help residents make a more informed voting decision. Voting will be completed by submitting a paper or electronic proxy form. New Board members will be installed at the January Annual Homeowner Meeting or as soon as possible after election.

10.I have a street light by my home and it is not working properly, what do I do?
The streetlights are operated by Duke Power. Call 1-800-POWERON (769-3766) and describe the problem.

11. Who do we contact with the City of Charlotte on governmental issues?
Davis Lake resides in District 2 and City Councilman James Mitchell is our elected official. Councilman Mitchell has been very supportive of Davis Lake Community issues and he can be e-mailed at jamesdistrict2@aol.com or 704-336-3424. You should be also bookmark the City website at www.charmeck.nc.us . The City and County Customer Service & Information phone number is: 704-336-7600 or 704-336-8600 (automated).

12. If I am closing (buying or selling) a home in any of the Davis Lake Communities what do I need to do?
If you are selling your home, the closing firm will want to know about the status of your homeowner dues (if they are current or not). For an update contact the Contact Davis Lake's Property Management Company, Cedar Management Group 704-644-8808. Be sure to specify the property, owner involved, date of closing and where you want the information sent (phone, fax, e-mail).
If you are buying in Davis Lake Communities, you should be supplied the Covenants at time of closing. The covenants and by-laws of the DLCA are also available in the DLCA Property Owner's Site so they can be downloaded or reviewed online. This is the preferred method, however if you need a printed copy, contact Cedar Management Group or the Davis Lake Clubhouse.

13. What should I do if raccoons/opossums are raiding my trash?
Animal Control (704-336-3786) can handle a variety of animal issues such as raccoons or opossums.

14. I have some large items that I would like the trash to take away, or I have yard waste that I want to make sure is taken away, - What do I do?
Call 704-336-2673 to setup the pickup of large items and yard waste. Do not put the item by the curb until the scheduled pickup date. It may be a week or two away.

15. I want to have a garage sale on my own - do I need to get a permit?
You are required to get a permit from the City - call 704-336-6315 for info. The Swim team sponsors 2 garage sales per year - usually the first weekend in May and October.

16. Davis Lake is a non-solicitation neighborhood - what do I do when a solicitor comes to the door?
Davis Lake is a non-soliciting neighborhood and when solicited you should be polite and tell them that door-to-door soliciting is not desired in Davis Lake. Even if they have credentials from the City or County allowing them to solicit, you can explain that the community does not desire door-to-door soliciting. Notification signs have been posted at all entrances to the neighborhood. If a solicitor is a nuisance, call 911.

17. Who can fish in the lake at Davis Lake? Does this include Davis Ridge residents?
Fishing in the lake is restricted only to residents and homeowners in the Davis Lake Communities. Davis Lake is stocked with fish and maintained using homeowner's association dues, and therefore should be used only by Davis Lake Community residents. Davis Ridge is not a Davis Lake Community and has not been granted free use of the amenities paid for by Davis Lake Homeowners association dues. Davis Lake Communities include: Davis Lake Residential, Woodcroft and Legacy. Bring your drivers license to the lake when fishing in case your address needs to be verified.

The Charlotte Police Department will be cooperating with Davis Lake Community residents to help enforce this policy. All residents have been given information about how to report a suspected trespasser to the police and neighborhood management. If you need this information, contact DLCA Club House, at 9000 Davis Lake Parkway, Charlotte NC 28269, 704-596-6958.

Non-residents of Davis Lake Communities found fishing in the lake will be told of the policy and asked to leave. If this person is found fishing at the lake again they will either be arrested for trespassing or the police officer will assist the Davis Lake Community Association in getting a warrant for trespassing. We hope that we will not have to go to these extreme measures frequently. Signs have been posted beside the lake to inform non-residents.

18. Why do the guardrails on Davis Lake Parkway near the lake look rusted? Are they supposed to look like that?
The original neighborhood developers specified a type of guardrail material that would take on a rustic, weathered or rusted look by design. The guardrails are not deteriorating and are not in need of maintenance. They have had this appearance since the early days of the neighborhood.